Payment Options
NOTE: We do not recommend using DOXO as a payment option as we are unable to verify or track payments from this vendor.
To manage existing or set up a new Auto Pay account, login or register through MyAccount.
Set-up/manage Auto Pay
Auto Pay—operated through Speedpay©—is a way to automatically pay your monthly utility bill. You select a date and each month a payment will be withdrawn from the bank account of your choice or posted to a credit, debit or ATM card.
- The plan is free and there are no transaction fees.
SWL&P suggests you choose a payment date that is the same as the due date of your most recent bill to avoid any late payment charges. And check the due date on your bill from time to time to be sure it hasn’t changed.
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How to Set Up Auto Pay:
- Login to MyAccount with your email address and password or register for MyAccount using the last four numbers of the primary phone number on the account, name on the account, account number, and email address.
- Select “Submit” or “Login.”
- Select “View/Pay Bill” in the upper right-hand corner of the MyAccount screen.
- Select “Pay Bill.”
- Select “Auto-Pay.”
- Enter you personal information.
- Enter/confirm payment information.
- To make payment using bank account, enter bank routing number and account number.
- To make a payment using credit/debit card, select “Add New Card” and enter card information.
- Select payment frequency and start date. SWL&P suggests you choose a payment date that is the same as your bill due date to avoid any late payment charges.
- Select a pay plan end option.
- The system will direct you to the payment authorization page for you to confirm the personal and payment information is accurate.
- Check the box indicating you have read and agree to the Speedpay Terms and Conditions.
- Select “Authorize” after verifying information.
- Print payment confirmation page (This page serves as your payment receipt).
How to Change Auto Pay:
*Please note: If you want to update your schedule/frequency or change your payment method (from ACH to credit card or vice versa), you will need to delete your existing Auto Pay Plan and set up a new one.
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How to edit/update personal information or payment information:
Login to MyAccount with your email address and password or register for MyAccount using the last four numbers of the primary phone number on the account, name on the account, account number, and email address.
Select “Submit” or “Login.”
Select “View/Pay Bill” in the upper right-hand corner of the MyAccount screen.
Select “Pay Bill.”
Select “Auto-Pay.”
Select “Edit.”
Update personal information or payment information.
Select “Submit.”
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How to delete Auto Pay Plan:
Login to MyAccount with your email address and password or register for MyAccount using the last four numbers of the primary phone number on the account, name on the account, account number, and email address.
Select “Submit” or “Login.”
Select “View/Pay Bill” in the upper right-hand corner of the MyAccount screen.
Select “Pay Bill.”
Select “Auto-Pay.”
Select “Delete.”