Superior Water, Light & Power is an ALLETE Company - Customer Communications

Translation:

Customer Communications

Month	Customer Type	Insert
January 2025	All	New utility rates as of Jan. 1, 2025.

Month	Customer Type	Insert
December 2024	Gas	Keep your natural gas meter clear of snow and ice.
November 2024	All	Residential Cross Connection Hazards
November 2024	All	Annual Statement of the Low Income Public Benefits Programs
October 2024	All	Important information about your October bill
September 2024	Gas	Know how to detect a gas leak.
July 2024	All	Focus on Energy 2023 Savings
July 2024	All	Standpipes out of place? We can help.
June 2024	Water	Know your tap water. 2023 Consumer Confidence Report.
June 2024	All	Storm season is here. Report and monitor power outages with the SWL&P app. Download today! Stay ahead of summer storms.
May 2024	All	Notice to customers of Superior Water, Light and Power Company
May 2024	All	Know what's below. Call before you dig.
March 2024	All	Your Bill of Rights as a residential gas, water, and electric utility customer.

Month	Customer Type	Insert
December 2023	All	Annual Statement of The Low Income Public Benefits Programs
December 2023	Gas	Keep your natural gas meter clear of snow and ice.
November 2023	All	Residential Cross Connection Hazards
September 2023	Gas	Know how to detect a gas leak.
July 2023	All	Focus on Energy 2022 Savings
May 2023	All	Standpipes out of place? We can help.
April 2023	All	Your Bill of Rights as a residential gas, water, and electric utility customer.
January 2023	All	New utility rates as of Jan. 1, 2023

Month	Customer Type	Insert
December 2022	Gas	Keep your natural gas meter clear of snow and ice
December 2022	All	Annual Statement of The Low Income Public Benefits Programs of Superior Water, Light & Power
November 2022	All	Residential Cross Connection Hazards
September 2022	All	Generator safety
July 2022	All	Proposed change in electric, gas & water rates
June 2022	Water	2021 Water Quality Report
May 2022	All	Standpipes out of place? We can help.
May 2022	All	Remember...call 811 before you dig.
April 2022	All	Focus on Free Energy Savings
March 2022	All	Your Bill of Rights as a residential gas, water and electric utility customer.
February 2022	Gas	Keep your natural gas meter clear of snow and ice.
February 2022	All	Annual Statement of the Low Income Public Benefits Programs of Superior Water, Light & Power

Month	Customer Type	Insert
December 2021	Gas	Keep your natural gas meter clear of snow and ice.
December 2021	All	Annual Statement of the Low Income Public Benefits Programs of Superior Water, Light & Power
November 2021	All	Cross Connection
October 2021	All	Smell gas? Leave the premises and call us immediately!
September 2021	All	Hello, sunshine! Sign up for our community solar garden by September 30. No rooftop required.
July 2021	All	Focus on Energy 2020 Savings
June 2021	All	Focus on Energy - Energy Saving Kit
June 2021	All	2020 Water Quality Report
May 2021	All	Standpipes out of place? We can help.
May 2021	All	Remember...Call 811 Before You Dig
April 2021	Gas	Pipeline Safety: A shared responsibiity

Month	Customer Type	Insert
December 2020	All	Annual Statement of the Low Income Public Benefits Programs of Superior Water, Light & Power
March 2020	All	Customer Bill of Rights

Month	Customer Type	Insert
December 2019	All	Annual Statement of the Low Income Public Benefits Programs
August 2019	All	Focus on Energy 2018 Savings
May 2019	All	Standpipes Out of Place? We Can Help
March 2019	All	Customer Bill of Rights

Month	Customer Type	Insert
December 2018	All	Annual Statement of the Low Income Public Benefits Program
December 2018	All	Clear Snow and Ice from Meters
November 2018	All	Residential Cross Connection Hazards
November 2018	All	Winter Prep: Keep Safe and Warm
September 2018	All	Notice of Public Hearing
September 2018	All	Focus on Energy 2017 Savings
August 2018	All	Bill paying made easy
July 2018	All	SWL&P 2017 Tax Cut Credit Tariffs
June 2018	All	2017 Water Quality Report
May 2018	All	SWL&P Customer Notice
May 2018	All	Superior Water, Light and Power Company requests rate changes to support system improvements, enhance reliability
May 2018	Gas	Pipeline Safety; A shared responsibility
May 2018	All	Standpipes out of place? We can help.
April 2018	All	What's happening in 2018?
April 2018	All	Energy-saving devices, available to you at little to no cost
April 2018	All	WIN a $25 bill credit!

Month	Customer Type	Insert
December 2017	All	Sign up for MyAccount, for a chance to...WIN and iPad mini, a NEST thermostat, $100 bill credit, or other exciting prizes!
December 2017	All	Annual Statement of The Low Income Public Benefits Programs of Superior Water, Light & Power
November 2017	All	Winter Prep: Keep Safe and Warm
November 2017	Gas	Clear Snow and Ice From Meters
September 2017	All	Your utility rates are changing
August 2017	All	Focus on Energy is saving dollars
August 2017	All	Bill paying made easy.
July 2017	All	We're changing how we read meters
June 2017	All	Tracking your energy and water use and paying your bill just got a while lot easier
June 2017	Water	2016 Consumer Confidence Report
May 2017	Gas	Pipeline Safety: A shared responsibility
May 2017	Gas	Standpipes out of place? We can help.
February 2017	Gas	Keep your gas meter clear and dry

Discounted rate for Electric Vehicles

SWL&P’s parent company, ALLETE, has entered an agreement to be acquired by a partnership led by Canada Pension Plan Investment Board and Global Infrastructure Partners and start the process to become a private company.

This transaction will not change our operations, strategy or shared purpose and values, and it is business as usual for all of us at SWL&P. Learn more at www.ALLETEforward.com.

24-Hour Natural Gas, Electric or Water Emergencies: 1-800-227-7957 or 715-394-2200
Report an outage at https://www.swlp.com/OutageSafety/ReportAnOutage or call 1-800-227-7957; if an emergency, call 911.